You Don’t Get a Second Chance to Make a First Impression
I have always felt that the first impression that you make on a client or customer is far and... Read More →
Always Know Their Name
One of the most famous lines from the theme song for the hit show “Cheers” is: “You wanna go... Read More →
Half Full
Do you consider yourself a person who lives your life in a positive manner, as though the proverbial glass... Read More →
“God Couldn’t Sell Me That Clothing Line”
A good friend of mine began his career in sales by going through an exhausting six-month sales training program... Read More →
It’s OK To Be A Copycat If You Copy The Right Cat
A friend of mine, Donovan Simpson, is an entrepreneur who runs a farmer’s market. He told me about his... Read More →
Your Ego is Not Your Amigo
A longtime client of mine recently shared a story with me that I found quite enlightening. He was meeting... Read More →
The Power of “No”
I find it interesting that so many people seem to be afraid of the word “no.” They think when... Read More →
Climb the Rope
My father spent many years as a high school physical education teacher. Every school year he started the class... Read More →
You Can’t Make ‘Em Love You
If you’ve ever found yourself in a position of unrequited love, you know it’s true that you can’t make... Read More →
Shut Up and Listen
Some of the easiest advice to give and hardest to take is to talk less and listen more. Why... Read More →