“Tears of a Clown” Is a Great Song, But No Way to Live
One of the verses to Smokey Robinson’s legendary Motown hit “Tears of a Clown” goes like this: “Oh yeah,... Read More →
Do the Right Thing
Back in my days as a college football coach we taught players the difference between right and wrong and... Read More →
You Don’t Get a Second Chance to Make a First Impression
I have always felt that the first impression that you make on a client or customer is far and... Read More →
Dare to Dream
It’s been a rough couple years for many of us, but I am pleased to find that things are... Read More →
Accepting a Loss with Class
One of the most difficult things to do as a salesman is to accept losing a customer, especially if... Read More →
The Power of “No”
I find it interesting that so many people seem to be afraid of the word “no.” They think... Read More →
Starting Over
Every year in my business we start over on New Year’s Day. When the sun comes up on January... Read More →
Stop Selling and Start Helping
There’s a common perception out there that salespeople can somehow manage to sell us something we don’t want to... Read More →
Throwback December: If You Want to Get a Referral, Give One
We’re ending 2013 on a good note by revisiting some of our favorite Ro’s Words of Encouragement posts during... Read More →
It’s Only a Problem When It’s a Problem
I’ve known people who live their whole lives using this philosophy. They put off or refuse to acknowledge problems... Read More →